ADAVIRTUAL Business Support (ADAVIRTUAL) Privacy & Cookie Policy

At ADAVIRTUAL Business Support (ADAVIRTUAL), accessible from www.adavirtual.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by ADAVIRTUAL Business Support and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at hello@adavirtual.com

You must be 18 or over to request and to use the services provided via the Site. If you are under 18 you may get acquainted with the content of the Site, however, you are not able to purchase any services.

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

What data do we collect?

How do we collect your data?

How will we use your data?

How do we store your data?

Marketing

What are your data protection rights?

Cookie Policy

Changes to our privacy policy

How to contact us

What data do we collect?

If you decide to submit data to ADAVIRTUAL Business Support, for example by completing an online form or by contacting us via email, we may use that information to identify you as an individual. We refer to any information that may identify you as an individual, such as your name and email address, as ‘personal data’ or ‘personal information’. The personal data that we may ask for includes but not limited by the following:

  • name
  • job title
  • company name
  • contact information including email address
  • social media identifiers
  • employment information (where relevant e.g. if you are applying for a job with us)
  • other information that you provide to us via our website (e.g. by completing our online forms or subscribing to or requesting any of our services)
  • information that you provide when you are interacting with social media on our website
  • information that you share with us through our applications and third party platforms
  • other information relevant to customer surveys and/or offers
  • details of your visits to our site and the resources that you access

This information is required to provide you with the service and we will collect and process it in strict accordance with the legislation in force.

How do we collect your data?

You directly provide ADAVIRTUAL Business Support with most of the data we collect. We collect data and process data when you:

  • Register your interest in our services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Sign up to our newsletter
  • Complete a contact form via our website or through social media

How will we use your data?

ADAVIRTUAL Business Support’s use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:


1. Providing and managing your access to our website (www.adavirtual.com);
2. Personalising and tailoring your experience on our website;
3. Supplying our services to you (please note that we require your personal data in order to enter into a contract with you);
4. Personalising and tailoring our services for you;
5. Replying to emails from you;
6. Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time;
7. Analysing your use of our Site and gathering feedback to enable us to continually improve our Site and your user experience.

With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email, telephone, text message and/or post with information, news and offers on our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

ADAVIRTUAL Business Support does not sell your data to third parties.

How do we store your data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times. 

We keep this data under periodic review to ensure it is still necessary for us to retain it, in compliance with UK data protection law.

Non-personal information may be held for as long as it is necessary.

Marketing

Our Company would like to send you information about services of ours that we think you might like, blog posts and other information we feel you may find useful.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop ADAVIRTUAL Business Support from  contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please advise us via hello@adavirtual.com

What are your data protection rights?

ADAVIRTUAL Business Support would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request ADAVIRTUAL Business Support for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that ADAVIRTUAL correct any information you believe is inaccurate. You also have the right to request ADAVIRTUAL to complete the information you believe is incomplete.

The right to erasure – You have the right to request that ADAVIRTUAL erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that ADAVIRTUAL restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to ADAVIRTUAL’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that ADAVIRTUAL transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@adavirtual.com

Cookie Policy

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

Before Cookies are placed on your computer or device, you will be shown a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our site may not function fully or as intended.

Certain features of our website depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings, but please be aware that our website may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

There are a number of different types of cookies, however, our website uses:

Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – ADAVIRTUAL uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

Google Analytics – This is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

Social media buttons and/or plugins – allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Targeting – These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Embedded content from other websites – Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page without prior notice. This privacy policy was last updated on 26th May 2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@adavirtual.com

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